Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shopwithrifab@gmail.com. Please note that returns will need to be sent to the following address

Our contact information is posted below:
shopwithrifab@gmail.com
House no. 43, Bank Colony, Opposite Town Park, Hisar, Haryana (125001) , India
+91-9253606564
GST - 06BNZPM6947F1Z8

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at shopwithrifab@gmail.com.


Damages and issues
Please inspect your order upon reception with an opening video of the parcel and contact us immediately if the item is defective, damaged or if you receive the wrong item, request you to share the video of opening parcel so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will issue a store credit which can be used to make a separate purchase for the new item within 30 days.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shopwithrifab@gmail.com.